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FAQ
FREQUENTLY ASKED QUESTIONS
ORDERING
SHIPPING
RETURNS
PRODUCT INFORMATION
AIM PARTNERSHIP
ANEU BRACELETS accepts all major credit cards including American Express, Discover, MasterCard and Visa. We also accept PayPal as an alternative payment method.
Prepaid gift cards and bank cards can also be used to cover the full payment amount of you're purchase, but must be registered prior to placing an order. Please review the details on the back of the card for more information.
Changes can not be made once an order has been submitted. It is possible that we may be able to cancel your order if needed. Please contact our Customer Experience team at info@aneubracelets.com as soon as possible to determine if your order is considered eligible to be cancelled. Once cancelled, the pre-authorized hold will typically drop off within a few business days. Time varying given financial institutions.
Most credit cards are declined due to the billing address entered, not matching up with the address the bank has on file. Please verify your billing details and card number and try the purchase once more. Please note, declined transactions may result in a pending charge which will typically drop off within a few business days. Time may vary between financial institutions.
Yes, we can ship your order to the United States. Please note that USA taxation rules will apply. Pricing from ANEU BRACELETS.com is in US currency. All payments will be charged based on the conversion rate to CAD on the date your order is placed. Any refunds issued will be based on the conversion rate to CAD for the date your order is refunded.
We want our selling practices to be fair and safe. That's why we reserve the right to limit the quantity of items purchased per person, per household or per order for any reason.
(FYI: these restrictions may apply to orders placed by the dame account, the same credit card, and to orders that use the same billing and/or shipping address.) We'll of course notify you, should such limits be applied.
Also, it's worth nothing that reselling (purchasing or intending to purchase ant product(s) form ANEU BRACELETS for the purpose of engaging in a commercial sale of that same product(s) with a third party) is a major no-no for us. For this reason, we reserve the right, in our sole and absolute discretion, to prohibit sales to dealers or resellers.
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